Coordinate sport, fitness and recreation work teams or groups
This unit of competency, SISXIND410 Coordinate sport, fitness and recreation work teams or groups, describes the performance outcomes, skills and knowledge required to coordinate work teams or groups in a sport, fitness and recreation environment. It involves monitoring and organising staffing levels, informing team or group members of expected standards of work, motivating the team and maintaining staffing records. Group or team members may be paid employees or volunteers.
This unit requires the team or group coordinator to consistently and responsibly apply organisational policy and procedures and local statutory requirements in regard to the induction, rostering, coordination, coaching and motivation of work teams or groups. It requires strong interpersonal communication skills. Those with managerial or supervisory responsibility undertake this role.
The elements and performance criteria include:
1. Determine staffing levels.
1.1 Set staffing levels within budget and according to organisational policy and procedures, industry codes of practice and legislative requirements.
1.2 Roster teams or groups to meet anticipated demand and statutory requirements.
1.3 Inform team or group members of individual rosters.
1.4 Take corrective action as needed according to staff availability.
2. Inform team members.
2.1 Communicate expected standards of work and behaviour required in a manner appropriate to the individual.
2.2 Clarify workplace rights and obligations of employers and employees or volunteers.
2.3 Induct new team or group members.
2.4 Conduct staff meetings to address issues within area of responsibility.
2.5 Disseminate documented outcomes from meetings.
2.6 Provide regular on-going communication to keep team members up to date.
3. Motivate the team.
3.1 Encourage individuals to contribute to discussion and planning of team or group objectives and goals.
3.2 Update and review team or group objectives and goals on a regular basis in consultation with relevant personnel.
3.3 Develop positive and constructive relationships with and between team or group members.
3.4 Treat all team or group members fairly, equally and with respect.
3.5 Encourage team or group members to monitor their own performance, suggest improvements and identify professional development needs.
4. Monitor team or group performance.
4.1 Identify opportunities to instruct team or group members who are unfamiliar with specific procedures.
4.2 Identify strengths and weaknesses of team or group against current and expected work requirements.
4.3 Monitor and adjust staffing requirements to respond to any changes in tasks and functions required by the organisation.
4.4 Counsel team or group members, if required, in a positive and constructive manner and record outcomes accurately.
4.5 Develop contingency plans to cope with unexpected or extreme situations and take appropriate corrective action as required.
4.6 Evaluate team or group member performance against allocated responsibilities and performance standards.
4.7 Monitor and review staff turnover rate.
5. Maintain staffing records.
5.1. Maintain staff records as required according to organisation policy, relevant awards and agreements, confidentiality, taxation and legal requirements.
Purchase the materials:
- Powerpoint Slides (73);
- Supplementary Notes (15 pages);
- Learner’s Assessment Workbook (25 pages);
- Assessor Guide / Benchmarks (33 pages); and,
- Assessment Matrix
Price: AUD $270.00 + GST