Recruit, induct and support volunteers (Release 1)

This unit of competency, CHCVOL003 Recruit, induct and support volunteers, describes the performance outcomes, skills and knowledge required to establish the need for volunteers and to recruit, induct and manage volunteers. It applies to those with responsibility for managing volunteers in the context of an established volunteer management policy framework. Work is performed according to relevant legislation and organisational policies and procedures.

The Elements and Performance Criteria include:

1. Plan and develop a volunteer recruitment program.
1.1 Develop and implement processes and procedures to support the identification of volunteer roles
1.2 Apply models of volunteering to develop volunteering roles within the organisation
1.3 Plan and develop recruitment, selection and induction policies and procedure

2. Select and induct volunteers.
2.1 Develop appropriate advertising strategies ensuing compliance with organisation policy and legal requirements
2.2 Undertake appropriate screening, interviewing and selection processes
2.3 Develop and implement volunteer induction program

3. Develop and implement volunteer support systems.
3.1 Develop and implement training appropriate for volunteer roles
3.2 Establish and maintain regular communication with volunteers
3.3 Regularly review roles and performance and provide feedback to the volunteer
3.4 Review recruitment, induction and support systems and identify areas for continuous improvement

Purchase the materials:

  • Assessor Guide / Benchmarks (35 pages);
  • Learner’s Assessment Workbook (28 pages);
  • Powerpoint Slides (112);
  • RPL Kit (Participant and Assessor);
  • Third Party Report; and,
  • Assessment Matrix.

Price: AUD $425+ GST

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